Shipping policy

Production and Shipping Policy

Effective Date: 1/9/24

Thank you for choosing "It's Tailor-Made by Tailor-Made LLC." We are dedicated to providing you with high-quality products and a seamless shopping experience. Please review our Production and Shipping Policy to understand the timelines associated with the creation and delivery of your custom items.

**1. Production Times:**
a. **Standard Production:** Most products have a production time of approximately 5-7 business days. The exact duration may vary depending on the product and intricacy of the design.
b. **Bulk Orders:** Production times for bulk orders vary based on the size and complexity of the order. Specific timelines will be discussed and agreed upon with our design team at the time the order is placed.

**2. Shipping Times:**
a. **Standard Shipping:** Following the production period, standard shipping typically takes 3-5 business days for delivery.
b. **Economy Shipping:** For those who choose economy shipping, please allow 8-10 business days for delivery post-production.

**3. Order Tracking:**
a. Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your delivery.

**4. International Orders:**
a. We do not process international orders.

**5. Order Changes and Cancellations:**
a. Changes to orders must be requested within 24 hours of placing the order.
b. We regret that cancellations are not accepted once the production process has commenced.

**6. Holidays and Peak Seasons:**
a. During holidays or peak seasons, there may be delays in production and shipping. Please plan your orders accordingly.

**7. Communication:**
a. Our customer service team is here to assist you. For any inquiries regarding the status of your order or shipping, please contact us at info@itstailormade.net.

**8. Returns and Refunds:**
a. As all our products are custom-made, we do not accept returns or offer refunds. Please review our Return Policy for more information.

Thank you for choosing "Its Tailor-Made by Tailor-Made LLC." We appreciate your understanding and patience as we work to deliver personalized and exceptional products to you.

LOCAL PICK UP 

We apologize for the inconvenience, but local pick up is currently unavailable.

Thank you for choosing Its Tailor-Made. We look forward to providing you with a seamless local pick-up experience. If you have any questions or need further assistance, don't hesitate to contact us. Happy shopping! 🛒✨